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SHIPPING & RETURNS

ORDERS

Do you ship worldwide?

Yes! We offer worldwide delivery by partnering with trusted courier services to ensure every order gets to your doorstep safely. We ship with DHL, DPD and Latvian Post, and provide standard or express shipping. Please contact us if you require express shipping.

 

How long will it take to get my order?

Most of our items are made-to-order and might take anywhere between 1-2 weeks to complete: clothing 7-19 business days. Once the order is ready, it will immediately be shipped to your destination.

 

 

What payment methods do you accept?

We accept all major credit cards.

 

Can I make changes to an existing order?

To make changes to an existing order, please email us within 12 hours of placing your order at info@denilinen.com We apologize, but we cannot make changes to custom orders.

 

RETURNS & EXCHANGES

 

Do you accept returns and exchanges?

REFUNDS: All return packages are checked to ensure that the clothes returned are in the original condition. We need 14 days to take care of it and issue a refund. The money is sent to the account that was used to pay for the order. DUTIES AND TAXES Within the European Union, no duties or taxes will apply. For international shipments outside the European Union, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Denilinen does not have any control over these fees and cannot advise as to what the costs will be, as they vary from country to country. For more information, please contact your local customs office.

 

Customized items are final. They cannot be returned, refunded, exchanged or altered. We do not cover returning shipping expenses, and returning shipping fees are non-refundable.

 

EXCHANGES We do not offer exchanges.

 

How long will my refund take and how will I be refunded? 

Once the item is received by our team, we will send you a confirmation to the provided email address. We will issue a refund you to your original payment method within 5-10 business days.